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  • admin@10green.co.uk
  • 10 Green bottles
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Return and Refund Policy

Last updated: March 23, 2021

Thank you for shopping at the 10 Green Bottles app.

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Application means the software program provided by the Company downloaded by You on any electronic device, named 10 Green bottles

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Berkeley Farm Dairy, Swindon Road, Wroughton, Swindon, SN49AQ.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Application or the Website or both.

  • Website refers to 10 Green Bottles , accessible from www.10green.co.uk

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 1 day without giving any reason for doing so.

The deadline for cancelling an Order is 1 days from the date on which you receive the Goods.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By using the 10 Green Bottles App

  • By phone number: 01793 688834

Reimbursement

Given that we deliver before payment is made, there will be no reimbursement necessary. Instead we will remove the item from your account. 

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days

The following Goods cannot be returned:

  • The supply of Goods where the date of expiry is over.

  • Goods that have been completely consumed. 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

Please leave any returns on your doorstep for collection. 

Exchanges

If you need to exchange a product for the same one, contact us. Please note that We only replace Goods you received defective or damaged.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: admin@10greenbottles.co.uk

  • By visiting this page on our website: www.10green.co.uk

  • By phone number: 01793 688834

  • By mail: Berkeley Farm Dairy, Swindon Road, Wroughton, Swindon, SN49AQ

Return and Refund Policy for 10 Green Bottles